Privacy Policy

We value your trust and take your privacy seriously. This Privacy Policy explains:

• What personal information we collect
• How and why we collect and use it
• How we protect your information
• Your rights regarding your personal data

This Privacy Policy applies only to the website and services operated by Clean Sweep Services.

We may collect limited technical information about your device, including:

• IP address
• Browser type
• Operating system

This information is used strictly to:

• Improve website functionality and performance
• Maintain system security
• Analyze website usage in aggregate form

Cookies. We use cookies to enhance your browsing experience and enable certain website features. Cookies help us understand how visitors interact with our website. You may disable cookies through your browser settings. Doing so may limit access to certain website features.

We may collect personal information that you voluntarily provide, including:

• Information submitted through website forms
• Details provided when requesting services or estimates
• Contact information used to communicate with us
• Records of communications with our team
• Optional survey responses

Email & SMS Consent. By submitting your email address and/or phone number, you consent to receive communications related to:

• Appointment confirmations and reminders
• Service updates or changes
• Billing or payment notices
• Customer support communications

You may opt out of email or SMS communications at any time by using the provided opt-out methods. See our Terms of Service for SMS opt-out instructions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers solely to support business operations, such as customer service, payment processing, or text message delivery.

All other use case categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

We use personal information only for legitimate business purposes, including:

• Providing requested services
• Scheduling and completing cleanings
• Processing payments securely
• Communicating service-related updates
• Improving website functionality and customer experience

We do not use your information for unrelated purposes.

We implement appropriate security measures to protect your personal information, including:

• Secure data storage systems
• Encrypted payment processing through Stripe
• Restricted internal access to personal data

Payment information is processed securely and is never stored or visible to our staff.

If you create login credentials, you are responsible for maintaining their confidentiality. We will never ask for your password.

You have the right to:

• Request that we stop using your information for marketing communications
• Withdraw consent at any time
• Request access, correction, or deletion of your personal information

You may exercise these rights by contacting us using the information listed below.

• We do not sell personal information.
• We do not sell, rent, trade, purchase, or share customer information or leads.
• We do not use mobile information for marketing outside of direct communications you have explicitly opted into.
• Information may be used by trusted service providers solely to support essential business operations such as payment processing or message delivery.
• All such use excludes text messaging originator opt-in data and consent, which is never used outside of message delivery purposes.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

By using our website or services, you consent to this Privacy Policy.

If you do not agree with this policy, please discontinue use of our website.

All usage rights are owned, reserved, and controlled by Clean Sweep Services.

If you have questions about this Privacy Policy or your personal data, contact us at: